Accessibility Plan

OEI Website & Services Accessibility Information and Complaint Form

The Online Education Initiative to make all our services and applications accessible to everyone, including individuals with disabilities. The OEI strives to test various assistive technologies and web browsers to ensure a positive user experience. However, some assistive technology and web browser combinations may function better than others. If you cannot access content or use a feature on this OEI website, the Online Network of Educators (@ONE) website or from the services we provide due to a disability, please complete the form below and/or report the issue to:

Online Education Initiative
E-mail:  [email protected]
Phone:  1-650-949-6187
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, CA  94022

Helpful feedback may include:

  • What you were trying to do
  • What technologies you may have been using
  • The barrier or issue you encountered
  • The web address where you experienced the issue

For more information about providing feedback, please see Contacting Organizations About Inaccessible Websites from the Web Accessibility Initiative (WAI) for tips regarding what information you could provide so we can make improvements.

Please complete the form below for support related to this OEI website, the Online Network of Educators (@ONE) website and the services OEI provides. Normal response time is within 48 business hours.

For your convenience, below the form are additional types of accessibility assistance and where to get that assistance.

For additional accessibility support services:

Procurement and Purchasing Accessibility Processes

Visit the CCC Accessibility Center: Procurement.

Student Accessibility Support

Please contact your college’s Disabled Student Programs & Services office for assistance.
Find the information about your college’s office from this list.

Faculty Accessibility Support

Visit the CCC Accessibility Center Help Desk.

Accessible Document and Alternate Media Support

Information is available at:
CCC Accessibility Center: Document Accessibility
@one: Online Network of Educators course catalog
OEI’s YouTube playlist on Accessibility Support

Accessibility Professional Development
Self-paced training and resources provided by the OEI

CCC Accessibility Center Workshops
@one: Online Network of Educators course catalog

Keyboard Commands

Web browsers provide support for a variety of keyboard commands to support navigation and interaction without requiring the use of a mouse. The following table includes common keyboard commands:

Desired Action       Windows    Mac OS X    
Increase text size Control+Plus Sign Command+Plus Sign
Decrease text size Control+Minus Sign Command+Minus Sign
Restore text to default Control+0 Command+0
Move forward through form fields Tab Tab
Move backward through form fields Shift+Tab Shift+Tab
Go back a page Alt+Left Arrow Command+Left Arrow
Go forward a page Alt+Right Arrow Command+Right Arrow
Close the window Control+W Command+W

Additional keyboard commands may be found for the following supported web browsers: